Part-Time Loyalty & Membership Marketing Coordinator

Currumbin Wildlife Sanctuary; Gold Coast City; On-site; AUD 48,000 - 64,000; Full time

Benefits offered by this job

Benchmarked Salary

32-hour week with flexible hours

Mentoring from experienced managers

Supportive, collaborative environment

Professional development opportunities

Free on-site parking

Education partnerships for recognised

Flexible working arrangements

Job summary

National Trust Queensland and Currumbin Wildlife Sanctuary is seeking a proactive Marketing Coordinator to drive loyalty and partnerships across our membership program on the Gold Coast. You’ll plan promotions, craft emails/SMS, and collaborate with partners to create offers that members love.

You’ll work with teams across the organisation and may help on-site in peak times. A degree in marketing or relevant experience is preferred, with a keen interest in AI tools and data-driven improvement.

Qualifications

• Degree in marketing, communications, business or equivalent, or marketing experience
• Experience with loyalty and membership marketing
• Hands-on experience creating email or digital campaigns
• Familiarity with CRM/marketing automation platforms (HubSpot preferred)
• Comfort with numbers, Excel and reporting
• Strong writing and proofreading skills
• Interest in using AI tools to improve processes
• Experience in customer service or member communications

Responsibilities

• Launch member promotions from concept to execution including T&Cs, web pages, products and communications
• Build and send email and SMS campaigns and set up automated journeys in the CRM
• Establish new partner deals and promote to staff, members and visitors
• Run member competitions from entries to winner notifications
• Monitor renewals, new members and attrition with insights for senior management
• Test AI tools, products or systems to save time for the team
• Assist members on the website and learn from feedback to improve journeys

Skills

Marketing

Loyalty programs

CRM

Email campaigns

Writing & proofreading

Data analysis

AI tools

Education

Degree in marketing/communications/business

Tools

HubSpot

CRM systems

Website CMS

Ticketing systems

Job description

National Trust Queensland and Currumbin Wildlife Sanctuary is seeking a proactive Marketing Coordinator to drive loyalty and partnerships across our membership program on the Gold Coast. You’ll plan promotions, craft emails/SMS, and collaborate with partners to create offers that members love.

You’ll work with teams across the organisation and may help on-site in peak times. A degree in marketing or relevant experience is preferred, with a keen interest in AI tools and data-driven improvement.