Part-Time/Full-Time Medical Receptionist — Patient-Focused

Yeronga Medical Centre; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Job summary

Yeronga Medical Centre is seeking a friendly and motivated medical receptionist to join our busy general practice reception team in a part-time or full-time role (Mon-Fri) in Brisbane, Australia.

Ideal candidates will have prior reception experience and familiarity with Pracsoft and Medical Director software (or similar), with a patient-centred approach, high reliability, and strong attention to detail. Training can be provided as needed.

Qualifications

• Previous customer service or reception experience
• Proficiency with Pracsoft and Medical Director software (or similar)
• Demonstrated ability to work both autonomously and within a team
• Flexible availability to cover shifts and support colleagues as required
• Advanced computer literacy
• A patient-centred approach to work
• High reliability
• Strong attention to detail

Responsibilities

• Liaising with patients during check-in and check-out
• Scheduling patient appointments, including recalls and cancellations
• Managing incoming and outgoing telephone calls
• Processing patient payments and submitting third-party claims
• Managing incoming and outgoing mail
• Maintain the appearance and cleanliness of the surgery, including consultation rooms
• Respond to patient enquiries and relay important messages to doctors

Skills

Customer service experience

Reception experience

Pracsoft proficiency

Medical Director proficiency

Autonomous and team-oriented

Flexible availability

Advanced computer literacy

Patient-centred approach

High reliability

Attention to detail

Tools

Pracsoft

Medical Director

Job description

Yeronga Medical Centre is seeking a friendly and motivated medical receptionist to join our busy general practice reception team in a part-time or full-time role (Mon-Fri) in Brisbane, Australia.

Ideal candidates will have prior reception experience and familiarity with Pracsoft and Medical Director software (or similar), with a patient-centred approach, high reliability, and strong attention to detail. Training can be provided as needed.