Part-Time Front Desk & Admin Specialist – Clinic

Work Initiatives; Brisbane; On-site; AUD 30,000 - 41,000; Part time

Job summary

Results Physiotherapy, a large multidisciplinary health clinic on Brisbane's southside, is seeking a Part-time Medical Receptionist. You will create a welcoming experience for clients, assist practitioners, and handle front-of-house duties at Sleeman Sports Complex.

Duties include handling bookings and inquiries, managing 10+ practitioner diaries, processing HICAPS/Medicare claims and EFTPOS transactions, invoicing, and maintaining confidentiality and hygiene standards.

Qualifications

• Excellent verbal and written communication with a friendly tone.
• Proficient computer skills including Microsoft Office and diary systems.
• Ability to manage multiple tasks in a fast-paced clinic.
• Confidentiality and professional patient service.

Responsibilities

• Answering phone and email requests for bookings and changes.
• Managing practitioner diaries and appointments.
• Processing HICAPS and EFTPOS transactions and invoicing.
• Greeting clients and assisting them during visits.
• Maintaining clinic hygiene and confidentiality.

Skills

Communication skills

IT skills

Attention to detail

Time management

Interpersonal skills

Problem solving

Tools

Nookal diary system

HICAPS processing

EFTPOS processing

Microsoft Office

Job description

Results Physiotherapy, a large multidisciplinary health clinic on Brisbane's southside, is seeking a Part-time Medical Receptionist. You will create a welcoming experience for clients, assist practitioners, and handle front-of-house duties at Sleeman Sports Complex.

Duties include handling bookings and inquiries, managing 10+ practitioner diaries, processing HICAPS/Medicare claims and EFTPOS transactions, invoicing, and maintaining confidentiality and hygiene standards.