Part-Time Education Administrator — Shape Student Success

Box Hill Institute, ABN 76 268 630 462; City of Melbourne; On-site; AUD 69,000 - 84,000; Part time

Benefits offered by this job

Flexible work arrangements

On-site parking

Career progression

Generous leave options

Health and wellbeing supports

Novated leasing & salary packaging

Staff discounts

Job summary

Box Hill Institute in Melbourne is seeking an Education Administrator for the Hawthorn Program. This part-time (0.4 EFT), fixed-term role supports the Foundation Education College with high-level admin and student services, ensuring smooth daily operations and an exceptional student experience.

You will coordinate enrolments, maintain records, assist with financials, and contribute to events and stakeholder liaison.

Qualifications

• Relevant qualifications in Business Administration, Office Administration or a related discipline, or an equivalent combination of training and experience.
• Previous administration experience, ideally within an education, training or professional services environment.
• Demonstrated experience providing exceptional customer service and support to a diverse range of stakeholders.
• Excellent verbal and written communication skills, with the ability to prepare accurate correspondence and documentation.
• Strong organisational and time management skills, with the ability to prioritise competing tasks and meet deadlines.
• Advanced computer skills, including proficiency in Microsoft Office applications.
• Experience using student management, finance or scheduling systems will be highly regarded, particularly Student One, CELCAT or Finance One.
• Strong problem-solving skills, sound judgement and a proactive approach to identifying solutions and process improvements.
• Alignment with a child-safe, inclusive and values-based workplace
• Have, or be willing to obtain, Victorian Working with Children Check and National Police Check clearance.

Responsibilities

• Provide high-level administrative support, including course enquiries, student assistance, financial administration and general office operations.
• Deliver professional and responsive customer service to students, staff, industry partners and external stakeholders.
• Assist with maintaining student records, data entry and ensuring documentation is processed accurately and in line with Institute policies and procedures.
• Support enrolment administration, re-enrolments, leave requests, refunds and student management system enquiries.
• Coordinate and support events such as open days, information sessions, careers activities and student engagement initiatives.
• Liaise with students, teachers and employers regarding attendance, timetable changes and appointments.
• Contribute to continuous improvement initiatives by identifying and implementing more efficient administrative processes.
• Assist with financial administration activities, including purchase orders and invoicing processes.
• Support compliance, reporting and quality assurance activities across the Faculty.

Skills

Customer service

Communication

Organisational skills

Time management

Microsoft Office

Problem solving

Teamwork

Child safety alignment

Education

Business Administration

Office Administration

Related discipline

Tools

Student One

CELCAT

Finance One

Job description

Box Hill Institute in Melbourne is seeking an Education Administrator for the Hawthorn Program. This part-time (0.4 EFT), fixed-term role supports the Foundation Education College with high-level admin and student services, ensuring smooth daily operations and an exceptional student experience.

You will coordinate enrolments, maintain records, assist with financials, and contribute to events and stakeholder liaison.