Part-Time Customer Success & Admin (9-Day Fortnight)

Heka Hoods

Yandina

On-site

AUD 20,000 - 32,000

Part time

2 days ago

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Benefits offered by this job

9-day fortnight

Sunshine Coast based

Supportive team

Job summary

Heka Hoods on the Sunshine Coast is seeking a versatile professional to join our team in a role that blends Sales, Office Administration, and Customer Service. You’ll support the smooth running of our office, prepare accurate client files, and deliver exceptional service to clients and stakeholders.

This part-time position offers a 9-day fortnight and a values-led, calm team environment. Proficiency in Excel and office software is expected, and you’ll collaborate across teams to educate clients

Qualifications

Strong organisational and problem-solving skills with a focus on accuracy.
Excellent communication skills and a client-first approach.
Proficiency in Microsoft Excel and general office software.
Ability to shift priorities quickly and manage competing deadlines.

Responsibilities

Provide professional, client-focused communication across phone, email, and face-to-face interactions.
Assist with office administration tasks, including documentation, scheduling, and general support.
Maintain product knowledge to effectively educate clients and support precise quotations.
Ensure accuracy, efficiency, and adherence to internal processes.
Support a collaborative team environment by contributing to shared goals and tasks.