Part-Time Admin & Operations Support Pro

Smooth Sales; City of Melbourne; On-site; AUD 37,000 - 48,000; Part time

Job summary

Smooth Sales is seeking an admin-focused candidate to support day-to-day operations with data entry, invoicing, customer communication and supplier liaison. The role is office-based in Moorabbin and offers part-time hours with flexible weekly commitment.

You will manage orders, stock records, and internal admin tasks, using Excel/Google Sheets and modern tools to improve processes as the business grows. Prior admin experience is essential.

Qualifications

• Previous office/admin experience (essential).
• 1-2 years of office/admin experience required.
• Strong computer skills and the ability to learn new systems quickly.
• Fast and accurate data entry skills with high attention to detail.
• Confident phone manner and professional written communication.
• Strong Excel / Google Sheets ability (sorting, filters, basic formulas).

Responsibilities

• Answer customer phone calls and respond to customer emails.
• Assist with enquiries relating to orders, invoices, credits and general account questions.
• Maintain organised records (filing, scanning, saving documents correctly and keeping tidy digital folders).
• Assist with invoicing and credit notes.
• Data entry across our systems including customer details, product updates and pricing updates.
• Liaise with suppliers regarding orders, invoices, missing items and discrepancies.
• Create and submit purchase orders and maintain accurate records of supplier communications.
• Enter stock into the system accurately based on deliveries and internal paperwork.
• Use spreadsheets for data entry, checking and basic reporting.
• Help improve simple admin processes so the office runs smoothly as the business grows.

Skills

Data entry

Excel / Google Sheets

Customer service

Communication

Attention to detail

Fast typing

Tools

Xero

Shopify

Inventory systems

Order systems

Job description

Smooth Sales is seeking an admin-focused candidate to support day-to-day operations with data entry, invoicing, customer communication and supplier liaison. The role is office-based in Moorabbin and offers part-time hours with flexible weekly commitment.

You will manage orders, stock records, and internal admin tasks, using Excel/Google Sheets and modern tools to improve processes as the business grows. Prior admin experience is essential.