Part-Time Customer Service Officer - Cash & Digital Banking

St.George; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Mortgage rate offers for employees

Leave options including Culture, Life,

Learning and development opportunities

Community volunteering initiatives

Job summary

St George is hiring a Customer Service Officer for the St Mary's branch in NSW. The role focuses on welcoming customers, handling everyday banking queries, and guiding them to the right specialists for Home Loans or Business Banking.

You will promote digital banking tools and help customers manage their financial needs with care. This part-time position (25 hours per week) runs across Monday to Friday, 10am–2pm.

Qualifications

• Customer-facing experience in banking or retail.

Responsibilities

• Assist customers with banking transactions including cash deposits and withdrawals.
• Maintain accurate cash handling and end-of-day balancing.
• Educate customers on digital platforms such as online banking and mobile app.
• Identify opportunities to improve customers' financial wellbeing through tailored solutions.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Customer service

Cash handling

Numerical skills

Resilience

Adaptability

Job description

St George is hiring a Customer Service Officer for the St Mary's branch in NSW. The role focuses on welcoming customers, handling everyday banking queries, and guiding them to the right specialists for Home Loans or Business Banking.

You will promote digital banking tools and help customers manage their financial needs with care. This part-time position (25 hours per week) runs across Monday to Friday, 10am–2pm.