Part-Time Customer Relationships & Operations Coordinator

Shepherd Filters; Gold Coast City; Sur place; AUD 48 000 - 55 000; Temps partiel

Résumé du poste

Shepherd Filters on the Gold Coast is seeking a Customer Relationships & Operations Coordinator to join our small Elanora team and support international customers.

The role is 50% customer relationships and sales support and 50% administration and operations, with Monday to Friday hours. Starting pay is $35 per hour + super, up to $40 for an exceptional candidate, based on-site at our Elanora home office with training and support provided.

Qualifications

• At least 2 years' experience in customer service, sales support, administration, account management or a similar position.
• Confidence speaking with customers and making follow-up calls.
• Strong written communication and a professional telephone manner.
• Good Microsoft Office and Outlook skills.
• Excellent attention to detail and accuracy.
• The ability to manage several priorities without losing track of tasks.
• A practical, common-sense approach to problem-solving.
• The initiative to work independently once trained.

Responsabilités

• Build and maintain relationships with existing customers.
• Proactively contact customers regarding reorders and ongoing product requirements.
• Follow up quotations, samples, enquiries and sales opportunities.
• Respond to incoming customer calls and emails.
• Identify opportunities to generate repeat sales and improve customer satisfaction.
• Keep customer information and follow-up activities updated in our CRM.

Connaissances

Customer service

Sales support

Administration

Account management

Communication

Outils

Microsoft Office

Outlook

Description du poste

Shepherd Filters on the Gold Coast is seeking a Customer Relationships & Operations Coordinator to join our small Elanora team and support international customers.

The role is 50% customer relationships and sales support and 50% administration and operations, with Monday to Friday hours. Starting pay is $35 per hour + super, up to $40 for an exceptional candidate, based on-site at our Elanora home office with training and support provided.