Part-Time Customer Experience Specialist

Uneedit Supplies Pty Ltd; Sydney; On-site; AUD 34,000 - 44,000; Part time

Job summary

Uneedit Supplies Pty Ltd. is seeking a Customer Service Officer to join our Milperra team on a permanent part-time basis. You will be the first point of contact for customers, processing orders accurately and providing product and pricing information to support sales and service delivery.

The role is onsite, Monday to Thursday 8:00am–4:00pm, offering training and the opportunity to build product knowledge within a collaborative team environment.

Qualifications

• Previous customer service experience is essential.
• Excellent communication, both verbal and written.
• Organisational skills with attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Full Australian work rights.
• On-site role; Monday–Thursday 8:00–4:00.

Responsibilities

• Manage inbound calls, emails and web enquiries.
• Prepare and follow up on quotations, entering orders and new accounts.
• Provide customers with product, pricing, availability and delivery information.
• Manage customer issues in a professional manner.
• Liaise with internal Sales, Warehouse, and Finance Teams.
• Maintain data records and execute end-to-end processes according to policy.

Skills

communication

customer service experience

organisational skills

attention to detail

office computer skills

Tools

Microsoft Office

Ariba

Job description

Uneedit Supplies Pty Ltd. is seeking a Customer Service Officer to join our Milperra team on a permanent part-time basis. You will be the first point of contact for customers, processing orders accurately and providing product and pricing information to support sales and service delivery.

The role is onsite, Monday to Thursday 8:00am–4:00pm, offering training and the opportunity to build product knowledge within a collaborative team environment.