Global SAP Order Specialist – Customer Care Leader

Thornton Tomasetti; Sydney; Hybrid; AUD 55.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Wellbeing support

Competitive rewards

Zusammenfassung

Abbott Laboratories is seeking a Customer Service Representative based in Macquarie Park, Sydney. You will manage orders via SAP, respond to inquiries, and coordinate with internal teams to ensure accurate customer data and timely fulfillment.

The role requires strong communication, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. This full-time position offers professional growth and comprehensive benefits.

Qualifikationen

• Experience in customer service or order management.
• Experience processing customer orders in ERP (SAP).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication.
• Detail-oriented and proactive.

Aufgaben

• Process customer orders accurately through SAP for domestic and international customers.
• Maintain accuracy of customer, order, and transaction data.
• Provide proactive updates on order status, stock, backorders, delays, and issues.
• Respond to inquiries, quotations, returns, and complaints.
• Coordinate with logistics providers to support fulfillment.
• Support inventory planning and delivery timelines.

Kenntnisse

SAP order processing

Customer service

Communication skills

Tools

Five9 phone system

Jobbeschreibung

Abbott Laboratories is seeking a Customer Service Representative based in Macquarie Park, Sydney. You will manage orders via SAP, respond to inquiries, and coordinate with internal teams to ensure accurate customer data and timely fulfillment.

The role requires strong communication, attention to detail, and the ability to handle multiple priorities in a fast-paced environment. This full-time position offers professional growth and comprehensive benefits.