Part-Time Customer Banking Specialist — 20 hrs/wk

CommBank; Bowen; On-site; AUD 26,000 - 36,000; Part time

Job summary

CommBank Bowen Branch is seeking a Customer Banking Specialist for a part-time contract through July 2027. This role offers 20 hours per week, Monday to Friday, 9:30am to 1:30pm, as the frontline contact for customers in branch operations.

You will greet customers, understand their enquiry, and guide them to the appropriate channel, while building personal connections and showcasing in-branch and digital solutions. A friendly, professional demeanour is essential.

Qualifications

• Proven track record of delivering exceptional customer service in Financial Services, Retail or Hospitality.
• Excellent communication skills and professional demeanour.
• Ability to manage customer expectations with a confident presence.
• Genuine interest in building a career with CommBank and improving customers' financial wellbeing.

Responsibilities

• Greet each customer and understand their enquiry, guiding to the appropriate channel.
• Build personal connection with customers through meaningful conversations to enhance their experience.
• Demonstrate in-branch technology and digital banking options to customers.
• Ensure branch movements run smoothly and that customers are satisfied with their experience.

Skills

Customer service

Communication

Professional demeanour

Career with CommBank

Job description

CommBank Bowen Branch is seeking a Customer Banking Specialist for a part-time contract through July 2027. This role offers 20 hours per week, Monday to Friday, 9:30am to 1:30pm, as the frontline contact for customers in branch operations.

You will greet customers, understand their enquiry, and guide them to the appropriate channel, while building personal connections and showcasing in-branch and digital solutions. A friendly, professional demeanour is essential.