Part-Time Community Banking Specialist

Bendigobank; Dimbulah; Hybrid; AUD 48,000 - 56,000; Part time

Benefits offered by this job

Health & wellbeing

BEN U program

Job summary

Bendigo Bank in Dimbulah, QLD, is seeking a part-time Customer Service Officer to deliver excellent service, assist with transactions, and guide customers in using digital banking tools.

You will be a friendly face in the branch, handling queries, promoting products, and helping customers achieve their financial goals while supporting local community initiatives. This role offers stable hours and a strong community focus.

Qualifications

• Experience in a customer service environment.
• Ability to achieve targets.
• Strong attention to detail to ensure secure transactions.
• Excellent communication with customers.

Responsibilities

• Explore customers’ needs through in-depth conversations to help them achieve financial goals and partner with branch specialists.
• Support customers with digital literacy and online banking as offerings evolve.
• Be the face of the branch, handling transactions, cash, queries, and paperwork with risk awareness.
• Engage in on-the-job training and external development opportunities to advance your career.
• Build connections by supporting customers and local community initiatives.

Skills

Customer service

Attention to detail

Communication skills

Teamwork

Job description

Bendigo Bank in Dimbulah, QLD, is seeking a part-time Customer Service Officer to deliver excellent service, assist with transactions, and guide customers in using digital banking tools.

You will be a friendly face in the branch, handling queries, promoting products, and helping customers achieve their financial goals while supporting local community initiatives. This role offers stable hours and a strong community focus.