Impactful Banking Customer Advisor

Tasmania; Wonthaggi; Hybrid; AUD 32,000 - 42,000; Part time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university access

Job summary

Bendigo Bank is seeking a Customer Service Officer in a permanent part-time role at our Wonthaggi branch. You will engage with customers, process transactions, and promote online banking while providing friendly and accurate service.

The position emphasizes community banking and flexible work patterns, with on-site duties and a focus on helping customers achieve their financial goals.

Qualifications

• Experience in customer service and ability to achieve targets.
• Strong attention to detail for secure, accurate transactions.
• Confidence to communicate with customers face to face and on the phone.
• Eagerness to understand what makes our bank different.
• Drive for collaboration and mateship.

Responsibilities

• Engage with customers to understand needs and guide them to suitable banking solutions.
• Assist with transactions, cash handling and routine paperwork.
• Support customers with digital platforms and online banking adoption.
• Be the face of the branch, providing friendly, professional service.
• Maintain risk-aware practices in every interaction and process.

Skills

Customer service

Attention to detail

Communication skills

Banking knowledge

Team collaboration

Risk mindset

Job description

Bendigo Bank is seeking a Customer Service Officer in a permanent part-time role at our Wonthaggi branch. You will engage with customers, process transactions, and promote online banking while providing friendly and accurate service.

The position emphasizes community banking and flexible work patterns, with on-site duties and a focus on helping customers achieve their financial goals.