Part-Time Community Admin & Front Desk Specialist

Hometown Australia; Tweed Heads; On-site; AUD 26,000 - 32,000; Part time

Job summary

Hometown Australia is seeking an energetic Community Administration Assistant for our Tweed Heads West community. This permanent part-time role (20 hours per week) focuses on reception, basic banking tasks, and resident communications, reporting to the Community Manager.

The successful candidate will manage the front desk, respond to emails and phone inquiries, maintain resident records, collect rent and assist with site agreements in collaboration with HQ.

Qualifications

• Experience in office administration and reception in residential or community settings.
• Strong written and verbal communication skills.
• Proven ability to manage banking tasks and reconcile statements.
• Proficiency with MS Office suite and basic finance processes.

Responsibilities

• Manage reception area and greet residents, potential buyers, visitors and suppliers.
• Respond to emails and answer phones; maintain professional communication.
• Handle banking and bank reconciliation tasks.
• Prepare site agreements in consultation with HQ.
• Maintain residents’ records and files.
• Collect rent and follow up on arrears.
• Perform relief manager duties at nearby communities as required.
• Address resident/guest complaints promptly or escalate as necessary.
• Distribute Hometown Australia communications to residents.

Skills

Reception duties

Email & phone handling

Rent collection

Banking & reconciliation

Communications

Resident records

General administration

Customer service

Teamwork

Relief management

Tools

MS Office

Job description

Hometown Australia is seeking an energetic Community Administration Assistant for our Tweed Heads West community. This permanent part-time role (20 hours per week) focuses on reception, basic banking tasks, and resident communications, reporting to the Community Manager.

The successful candidate will manage the front desk, respond to emails and phone inquiries, maintain resident records, collect rent and assist with site agreements in collaboration with HQ.