Part-Time Branch Manager - Lead in Multi-Channel Banking

Commonwealth Bank; Warren; On-site; AUD 52,000 - 78,000; Part time

Job summary

Commonwealth Bank is seeking a Branch Manager for the Warren Multi Channel Branch. The role is part-time, 25 hours per week (8:30am – 1:30pm, Monday to Friday).

You will lead and coach a team to deliver exceptional service, while promoting lending, deposits and wealth management products to a diverse customer base. You will work across in-branch and multi-channel channels to ensure customer satisfaction and drive branch performance.

Qualifications

• Proven leadership and mentoring ability within a team.
• Strong sales capability with a customer-first approach.
• Experience delivering exceptional service in banking or financial services.

Responsibilities

• Lead and coach the branch team to achieve individual and team targets.
• Deliver exceptional customer service in a busy branch environment.
• Promote lending, deposit and wealth management products to customers.
• Assist customers with general banking transactions and account enquiries.
• Process applications for personal loans, credit cards and related products.
• Capture customer feedback and drive service improvements.
• Participate in ongoing training and development to support career progression.

Skills

Leadership

Sales

Coaching

Customer Service

Job description

Commonwealth Bank is seeking a Branch Manager for the Warren Multi Channel Branch. The role is part-time, 25 hours per week (8:30am – 1:30pm, Monday to Friday).

You will lead and coach a team to deliver exceptional service, while promoting lending, deposits and wealth management products to a diverse customer base. You will work across in-branch and multi-channel channels to ensure customer satisfaction and drive branch performance.