Part-Time Branch Banking Specialist | Customer Experience

Commonwealth Bank; Childers; On-site; AUD 24,000 - 36,000; Part time

Job summary

Commonwealth Bank in Childers is hiring a Customer Banking Specialist for the Childers Branch. This part-time role (20 hours/week) runs Monday to Friday, 9:15am–1:15pm, and involves greeting customers, understanding enquiries, and guiding them to the right channels.

You’ll build warm customer connections and demonstrate our in-branch tech and digital banking options. You’ll help ensure a smooth branch operation and high customer satisfaction.

Qualifications

• Proven track record of delivering exceptional customer service.
• Excellent communication skills and professional demeanour.
• Ability to manage customer expectations with a professional presence.

Responsibilities

• Greet each customer and understand their enquiry, guiding to the appropriate channel.
• Build personal connections with customers through meaningful conversations to enhance their experience.
• Demonstrate in-branch technology and digital banking options to customers.
• Ensure the branch runs smoothly and customers are satisfied with their experience.

Skills

Customer service

Communication

Professional demeanour

Job description

Commonwealth Bank in Childers is hiring a Customer Banking Specialist for the Childers Branch. This part-time role (20 hours/week) runs Monday to Friday, 9:15am–1:15pm, and involves greeting customers, understanding enquiries, and guiding them to the right channels.

You’ll build warm customer connections and demonstrate our in-branch tech and digital banking options. You’ll help ensure a smooth branch operation and high customer satisfaction.