Part-Time Banking Service Advisor

Westpac Group; Nelson Bay; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounts on banking products

Flexible work arrangements

Learning and development opportunities

Community volunteering

Job summary

Westpac Group is seeking a part-time Customer Service Advisor at the St George Nelson Bay branch to assist customers with everyday banking needs and offer tailored solutions. This role requires excellent communication, problem-solving, and a passion for delivering exceptional service.

The position is 30 hours per week, Monday to Friday, 8:30am–5:30pm, and will involve working in a collaborative team environment while supporting customers in a busy retail banking setting.

Qualifications

• Excellent communication skills and problem-solving abilities.
• Customer-facing role requiring a passion for delivering exceptional service.
• Ability to work as part of a collaborative team and manage time effectively.

Responsibilities

• Assist customers with their banking needs and provide support for everyday transactions.
• Identify opportunities to introduce banking products or services that meet customer needs.
• Deliver exceptional service and build strong customer relationships.

Skills

Communication skills

Problem-solving

Customer focus

Teamwork

Time management

Job description

Westpac Group is seeking a part-time Customer Service Advisor at the St George Nelson Bay branch to assist customers with everyday banking needs and offer tailored solutions. This role requires excellent communication, problem-solving, and a passion for delivering exceptional service.

The position is 30 hours per week, Monday to Friday, 8:30am–5:30pm, and will involve working in a collaborative team environment while supporting customers in a busy retail banking setting.