Part-Time Banking Customer Service Associate

MyState Limited; Mackay Regional; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Coaching and learning pathways

Employee Assistance Program

Banking benefits and discounts

Inclusive workplace

Job summary

Auswide, part of the MyState Group, is seeking a Customer Service Representative to join our Mackay branch on a part-time basis. You will be the first point of contact, delivering friendly, professional service while helping customers with everyday banking and referring to specialists as needed.

Based in Mackay, you will work with a supportive team, focus on customer outcomes, and contribute to our local community through genuine care and reliability.

Qualifications

• Experience in customer service or related roles preferred but not essential.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers and assist with everyday banking.
• Identify customer needs and connect with specialist support.
• Deliver service that is personal, professional and genuinely helpful.

Skills

Rapport building

Clear communication

Attention to detail

Team player

Positive attitude

Customer service experience

Job description

Auswide, part of the MyState Group, is seeking a Customer Service Representative to join our Mackay branch on a part-time basis. You will be the first point of contact, delivering friendly, professional service while helping customers with everyday banking and referring to specialists as needed.

Based in Mackay, you will work with a supportive team, focus on customer outcomes, and contribute to our local community through genuine care and reliability.