Part-Time Bank Customer Service Specialist

Commonwealth Bank; Hobart; Sur place; AUD 34 000 - 48 000; Temps partiel

Résumé du poste

Commonwealth Bank in Hobart is seeking a part-time Customer Service Representative to support our branch team. The roster is fixed at 30 hours per week, with shifts Monday to Friday 9:30am–4:00pm, ensuring coverage of everyday banking needs and customer service excellence.

You will work closely with your Branch Manager and colleagues to deliver outstanding outcomes for every customer, referring to specialists when needed to meet more complex needs while upholding the Bank's processes and helping

Responsabilités

• Build a personal connection with customers through meaningful conversations
• Respond to customers' transactional needs in the branch, ensuring they leave satisfied
• Adhere to the Bank's processes and procedures, including accurately reconciling transactions
• Engage with customers by participating in community events and fundraising activities
• Look out for the safety and wellbeing of your team

Description du poste

Commonwealth Bank in Hobart is seeking a part-time Customer Service Representative to support our branch team. The roster is fixed at 30 hours per week, with shifts Monday to Friday 9:30am–4:00pm, ensuring coverage of everyday banking needs and customer service excellence.

You will work closely with your Branch Manager and colleagues to deliver outstanding outcomes for every customer, referring to specialists when needed to meet more complex needs while upholding the Bank's processes and helping