Part-Time Admin & Customer Service Officer (School Hours)

Cleanaway Waste Management Limited; Mildura; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

School-friendly hours

Paid parental leave

Annual employee share plan

Novated leasing

Flu vaccinations

EAP access

Discounts on private health insurance

Job summary

Cleanaway is seeking a motivated Administration Officer for a permanent part-time role, 30 hours per week across five days, with hours from 9:00 am to 3:00 pm. You will provide day-to-day administrative support to the Operations and Customer Service teams, communicating with Council and municipal customers, handling enquiries and assisting with service-related investigations and resolutions.

This position suits someone with excellent computer skills, strong attention to detail, and great

Qualifications

• Previous experience in an administration or customer service role.
• Proficiency in Microsoft Office, including Word, Excel and Outlook.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a busy environment.

Responsibilities

• Provide general administrative support to the Operations team.
• Communicate professionally with Council and municipal customers regarding services, enquiries and requests.
• Assist with investigating and following up on missed services and other operational matters.
• Work closely with Operations and Customer Service teams to resolve enquiries and discrepancies.
• Maintain accurate records, documentation and internal reports.
• Update information and service records across internal computer systems.
• Assist with emails, correspondence and other day-to-day administrative duties.
• Ensure information is accurately recorded and actioned within required timeframes.

Skills

Administration experience

Customer service

Communication

Time management

Tools

Microsoft Office

Job description

Cleanaway is seeking a motivated Administration Officer for a permanent part-time role, 30 hours per week across five days, with hours from 9:00 am to 3:00 pm. You will provide day-to-day administrative support to the Operations and Customer Service teams, communicating with Council and municipal customers, handling enquiries and assisting with service-related investigations and resolutions.

This position suits someone with excellent computer skills, strong attention to detail, and great