Part-Time Admin & Customer Service Officer

Cleanaway; Mildura; On-site; AUD 40,000 - 50,000; Part time

Benefits offered by this job

Attractive salary package

Paid parental leave

Employee share plan

Job summary

Cleanaway is seeking a motivated and organised Administration Officer to join our team on a permanent part-time basis, working 30 hours per week across five days. The role focuses on day-to-day administrative support, customer service liaison with Council and municipal customers, and resolving service-related enquiries with accuracy.

Key duties include maintaining records, supporting Operations, and ensuring timely actions while working in a busy team environment.

Qualifications

• Background in administration or customer service is preferred.
• Strong computer skills and ability to learn different systems.
• Proficiency with Word, Excel, and Outlook; good written and verbal communication.

Responsibilities

• Provide general administrative support to the Operations team.
• Communicate professionally with Council and municipal customers regarding services and requests.
• Investigate and follow up on missed services and other operational matters.
• Collaborate with Operations and Customer Service teams to resolve enquiries and discrepancies.
• Maintain accurate records, documentation and internal reports.
• Update information and service records across internal computer systems.
• Assist with emails, correspondence and other day-to-day administrative duties.
• Ensure information is recorded and actioned within required timeframes.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Customer service

Communication

Attention to detail

Time management

Teamwork

Tools

Microsoft Office

Job description

Cleanaway is seeking a motivated and organised Administration Officer to join our team on a permanent part-time basis, working 30 hours per week across five days. The role focuses on day-to-day administrative support, customer service liaison with Council and municipal customers, and resolving service-related enquiries with accuracy.

Key duties include maintaining records, supporting Operations, and ensuring timely actions while working in a busy team environment.