Part-Time Admin & Customer Experience Specialist

Made With Plants Pty Ltd; City of Brisbane; On-site; AUD 34,000 - 44,000; Part time

Job summary

Made With Plants Pty Ltd in Darra, QLD is seeking a friendly Part-Time Admin & Customer Service Assistant to support customers and manage essential admin tasks. The role is 3 hours per day, 5 days per week (15 hours/week) and suits someone who enjoys variety and a hands-on environment.

This position focuses on customer inquiries, order processing, records management, and basic accounts support in a small, allergen-free workplace that values reliability and teamwork.

Qualifications

• Strong written and verbal communication skills.
• Comfortable using email, spreadsheets (e.g. Excel/Google Sheets), and basic office software.
• Reliable, punctual, and able to work independently.
• Good attention to detail and organisational skills.
• Previous customer service or admin experience preferred but not essential.

Responsibilities

• Respond to customer inquiries in a timely, friendly manner
• Process orders and update records accordingly
• Maintain and organise digital files, spreadsheets, and databases
• Manage Accounts Receivable and follow up outstanding payments
• Assist with scheduling, data entry, and general office administration
• Handle basic troubleshooting and escalate more complex issues to the right person
• Support the team with ad hoc tasks as needed

Skills

Communication skills

Reliability/punctuality

Independence

Attention to detail

Customer service experience

Tools

Email

Spreadsheets/Excel or Google Sheets

Office software

Job description

Made With Plants Pty Ltd in Darra, QLD is seeking a friendly Part-Time Admin & Customer Service Assistant to support customers and manage essential admin tasks. The role is 3 hours per day, 5 days per week (15 hours/week) and suits someone who enjoys variety and a hands-on environment.

This position focuses on customer inquiries, order processing, records management, and basic accounts support in a small, allergen-free workplace that values reliability and teamwork.