Parking & Wardrobe Operations Manager

Crown Resorts Limited; Melbourne; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Complimentary meals while on shift

Discounted parking

Employee benefits

Discounts across Crown venues

Collaborative team environment

Job summary

Crown Melbourne is offering a full-time leadership role responsible for the day-to-day operations of parking facilities and wardrobe services. You will drive service improvements, manage procurement and inventory, and oversee budgets and performance reporting.

The role requires proven leadership of large teams in fast-paced environments, with strong financial acumen and stakeholder management to deliver exceptional guest experiences. Apply to join Crown’s dynamic operations team.

Qualifications

• Proven leadership experience managing large operational teams in a fast-paced environment.
• Experience in operational, facilities, hospitality, retail or service-based management roles is preferred.
• Strong financial acumen with experience managing budgets and performance reporting.
• Excellent stakeholder management, communication and negotiation skills.
• A proactive and solutions-focused approach with strong problem-solving capabilities.

Responsibilities

• Lead the day-to-day operations of Crown's parking facilities and wardrobe services.
• Develop and implement service, operational and revenue improvement initiatives.
• Manage uniform procurement, inventory control and quality assurance processes.
• Oversee budgets, forecasting, reporting and financial performance.
• Build and maintain strong relationships with internal stakeholders, suppliers and service providers.
• Lead, coach and develop a large operational team to deliver exceptional service standards.
• Manage key projects, contracts and operational improvement initiatives.
• Ensure compliance with legislative, regulatory and Crown requirements.

Skills

Leadership

Operations management

Budgeting & reporting

Stakeholder management

Problem solving

Job description

Crown Melbourne is offering a full-time leadership role responsible for the day-to-day operations of parking facilities and wardrobe services. You will drive service improvements, manage procurement and inventory, and oversee budgets and performance reporting.

The role requires proven leadership of large teams in fast-paced environments, with strong financial acumen and stakeholder management to deliver exceptional guest experiences. Apply to join Crown’s dynamic operations team.