Parking Patrol & Community Support Officer

Council Jobs; Mullumbimby; On-site; AUD 56,000 - 65,000; Full time

Benefits offered by this job

Uniform provided

5 weeks annual leave

12% superannuation

9-day fortnight schedule

Education and training support

Job summary

Byron Shire Council is seeking a dedicated Parking Officer to patrol roads, parks and public spaces, enforcing parking regulations and assisting the public. You will travel between locations, manage inquiries, and issue infringements as required under NSW rules.

This full-time role requires a current manual license, strong customer service skills, and the ability to work a 7-day rotating roster. The position offers a 9-day fortnight, 12% super, and uniform provision.

Qualifications

• Demonstrated customer service experience.
• Strong interpersonal, communication and conflict resolution skills.
• Ability to work independently and manage competing priorities.
• Confidence using computers, mobile technology and handheld devices.
• Knowledge of the Australian Road Rules.
• SEINS (Self Enforcing Infringement Notices System) training, or ability to obtain within one month of commencement.

Responsibilities

• Patrol allocated areas and enforce parking regulations.
• Investigate parking concerns and respond to community enquiries.
• Issue infringement notices in accordance with legislation and policies.
• Maintain accurate records and enforcement documentation.
• Use handheld technology to undertake inspections and issue infringements.
• Provide high-quality customer service and communicate professionally.

Skills

Customer service

Interpersonal skills

Conflict resolution

Independent work

Computer skills

Australian Road Rules

SEINS training

Roster flexibility

Job description

Byron Shire Council is seeking a dedicated Parking Officer to patrol roads, parks and public spaces, enforcing parking regulations and assisting the public. You will travel between locations, manage inquiries, and issue infringements as required under NSW rules.

This full-time role requires a current manual license, strong customer service skills, and the ability to work a 7-day rotating roster. The position offers a 9-day fortnight, 12% super, and uniform provision.