Dynamic Parking Compliance Officer (Rotating Roster)

Byron Shire Council; Byron Bay, Mullumbimby; Remote; AUD 56,000 - 65,000; Full time

Benefits offered by this job

12% Superannuation

Uniform provided

Annual salary reviews

Employee Assistance Program (EAP)

Education and training support

Fitness Passport

Sustainable council initiative

Job summary

Byron Shire Council is seeking a Parking Officer to patrol roads, parks and public spaces across the Shire, enforcing parking rules and assisting residents and visitors with queries. The role involves driving between locations, handling inquiries, and issuing infringements as required.

Availability is required for a rotating roster across seven days, including weekends and public holidays. The position offers a 9-day fortnight, 38 hours per week, and a competitive salary under the NSW Local

Qualifications

• Current unrestricted manual Driver's Licence.
• Demonstrated customer service experience.
• Strong interpersonal, communication and conflict resolution skills.
• Ability to work independently and manage competing priorities.
• Confidence using computers, mobile technology and handheld devices.
• Knowledge of the Australian Road Rules.
• SEINS (Self Enforcing Infringement Notices System) training, or ability to obtain within one month of commencement.
• Availability to work a rotating roster across 7 days, including weekends & public holidays.
• Ability to spend extended periods working from a vehicle and adapt to working with diverse personalities.

Responsibilities

• Patrol allocated areas and enforce parking regulations in line with policies.
• Investigate parking concerns and respond to community enquiries.
• Issue infringement notices in accordance with legislation and Council procedures.
• Maintain accurate records and enforcement documentation.
• Use handheld technology and other systems to undertake inspections and issues infringements.
• Provide high-quality customer service and communicate professionally with a diverse range of people.
• Work independently while contributing to a supportive team environment.
• Adapt to changing priorities and make sound decisions in a fast-paced setting.
• Assist with legal documentation and court proceedings when required.

Skills

Customer service

Interpersonal communication

Conflict resolution

Work independently

Computer literacy

Australian Road Rules knowledge

SEINS training

Roster flexibility

Driving licence (unrestricted manual)

Tools

Handheld devices

Infringement management systems

Computers & mobile tech

Job description

Byron Shire Council is seeking a Parking Officer to patrol roads, parks and public spaces across the Shire, enforcing parking rules and assisting residents and visitors with queries. The role involves driving between locations, handling inquiries, and issuing infringements as required.

Availability is required for a rotating roster across seven days, including weekends and public holidays. The position offers a 9-day fortnight, 38 hours per week, and a competitive salary under the NSW Local