Parking Officer — 9‑Day Fortnight & Community Service

Byron Shire Council; Byron Bay; On-site; AUD 56,000 - 65,000; Full time

Benefits offered by this job

Uniform provided

12% Superannuation

Education and training support

Fitness Passport

Annual salary reviews

Employee Assistance Program

Job summary

Byron Shire Council is seeking a Parking Officer to patrol roads, parks and public spaces across the Shire, enforcing parking rules fairly and in line with policies and legislation.

The role involves assisting residents and visitors, answering questions, and helping people understand parking requirements. A current manual license and strong customer service are essential; a vehicle will be used across locations, with a rotating 7-day roster including weekends and public holidays.

Qualifications

• Current unrestricted manual driver's licence.
• Demonstrated customer service experience.
• Strong interpersonal and communication skills.
• Ability to work independently and manage competing priorities.
• Confidence with computers, mobile technology and handheld devices.
• Knowledge of the Australian Road Rules.
• SEINS training or ability to obtain within one month of start.
• Availability to work a rotating roster across 7 days, incl. weekends/public holidays.
• Ability to spend extended periods in a vehicle.

Responsibilities

• Patrol allocated areas and enforce parking regulations.
• Investigate parking concerns and respond to inquiries.
• Issue infringement notices in line with legislation and policies.
• Maintain records, reports and enforcement documentation.
• Use handheld tech and systems to undertake inspections and issue infringements.
• Provide high-quality customer service and communicate professionally.
• Work independently while contributing to a supportive team.
• Adapt to changing priorities and make sound decisions.
• Assist with legal documentation and court proceedings where required.

Skills

Customer service experience

Interpersonal skills

Communication skills

Conflict resolution

Independent work

Prioritization

Computer literacy

Mobile technology

Handheld devices

Australian Road Rules knowledge

SEINS training

Tools

Infringement management systems

Job description

Byron Shire Council is seeking a Parking Officer to patrol roads, parks and public spaces across the Shire, enforcing parking rules fairly and in line with policies and legislation.

The role involves assisting residents and visitors, answering questions, and helping people understand parking requirements. A current manual license and strong customer service are essential; a vehicle will be used across locations, with a rotating 7-day roster including weekends and public holidays.