Outdoor Parking Officer: Community Enforcer (9‑Day Fortnight)

Byron Shire Council; Mullumbimby; On-site; AUD 56,000 - 65,000; Full time

Benefits offered by this job

Uniform provided

12% Superannuation

Education and training support

Fitness Passport

Employee Assistance Program

Job summary

Byron Shire Council is seeking a Parking Officer to patrol Byron Shire, enforce parking regulations, and assist residents and visitors with compliance questions. The role involves driving between locations, handling inquiries, and issuing notices in accordance with legislation.

The position requires a current manual driver’s licence, strong customer service and communication skills, and the ability to work a rotating schedule including weekends and public holidays.

Qualifications

• Current unrestricted manual driver’s licence.
• Demonstrated customer service experience.
• Strong interpersonal, communication and conflict resolution skills.
• Ability to work independently and manage competing priorities.
• Confidence using computers, mobile technology and handheld devices.
• Knowledge of the Australian Road Rules.
• SEINS (Self Enforcing Infringement Notices System) training, or the ability to obtain it within one month of commencement.
• Availability to work a rotating roster across 7 days, including weekends and public holidays.
• Ability to spend extended periods working from a vehicle and adapt to working with varied personalities.

Responsibilities

• Patrol allocated areas and enforce parking regulations.
• Investigate parking concerns and respond to community enquiries.
• Issue infringement notices per legislation and policies.
• Maintain accurate records, reports and enforcement documentation.
• Use handheld technology to undertake inspections and issue infringements.
• Provide high-quality customer service and communicate professionally.
• Work independently while contributing to a supportive team.
• Adapt to changing priorities in a fast-paced setting.
• Assist with legal documentation and court proceedings when required.

Skills

Driver's licence

Customer service

Interpersonal skills

Independent work

Computer handheld tech

Road rules knowledge

SEINS training

Roster flexibility

Vehicle suitability

Tools

SEINS system

Job description

Byron Shire Council is seeking a Parking Officer to patrol Byron Shire, enforce parking regulations, and assist residents and visitors with compliance questions. The role involves driving between locations, handling inquiries, and issuing notices in accordance with legislation.

The position requires a current manual driver’s licence, strong customer service and communication skills, and the ability to work a rotating schedule including weekends and public holidays.