Parent Pathways Support Mentor

Bamara Elmo Hr Hub; Mount Isa City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus leave

Birthday leave

Flu shot (annual)

Discount program

Upskilling opportunities

Employee assistance program

Wellness program access

First Nations training

Rewards and recognition program

Job summary

Bamara invites applications for the Parent Pathway Support Mentor to deliver the Parent Pathways Program for the Australian Government. You will work with Participants to identify barriers, create achievable steps, and connect them to local services within their community.

We value experience with Aboriginal and Torres Strait Islander communities, strong communication, case management, and the ability to build rapport quickly while promoting culturally competent services that empower families

Qualifications

• Must have Certificate III in Community Services or be enrolled.
• Experience working with Aboriginal and Torres Strait Islander individuals, organisations and communities.
• Understanding of barriers faced by unemployed participants, particularly parents returning to the workforce.
• Strong verbal and written communication skills.
• Strong administration skills.
• Ability to build rapport quickly and effectively.
• Case Management skills.
• Time management and organisational skills.
• Advocacy and referral skills.
• IT skills including working experience using Microsoft Office Suite.
• Experience working with parents who have had children in case management appointments.
• Experience addressing barriers with Participants.
• Must pass and have a current Police Check.
• Must pass and have a current Working with Children Check/Blue Card or Vulnerable Persons Check.
• Must have access to a vehicle for community engagement and stakeholder engagement.

Responsibilities

• Delivery of Parent Pathways Program for Bamara on behalf of the Australian Government Department of Employment and Workplace Relations.
• Provide assistance to Participants by identifying barriers and creating achievable steps and goals.
• Create connections to local support services in the community for Parent Pathway participants.
• Design and deliver culturally competent services to positively impact local communities while promoting sustainability, independence and prosperity.

Skills

Verbal & written communication

Time management

Organisational skills

Case Management

Rapport building

Advocacy & referral

IT skills - Microsoft Office

Education

Certificate III in Community Services

Tools

Microsoft Office Suite

Job description

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.

Bamara footprint extends across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Culture and Community

Bamara is a First Nation’s organisation, all staff are expected to participate in connection with community, respect relationships and apply this respect to each participant we work with across all diverse cultural backgrounds

Salary and Benefits

• Generous salary
• 3 days bonus leave during the Christmas/New Year period
• Birthday leave
• Yearly Flu shot
• Retail and Entertainment discounts across leading brands through Flare Benefits program
• Opportunities to upskill with qualifications in Community Services
• Employee Assistance program for staff and their immediate families
• Access to our wellness partner program with C-5
• First Nations Perspective training
• Rewards and recognition program

Job Description

The Parent Pathway Support Mentor is responsible for the delivery of Parent Pathways Program for Bamara on behalf of the Australian Government Department of Employment and Workplace Relations. The role is to deliver assistance to Participants by working closely with them to identifying their barriers and creating achievable steps and goals. The Support Mentor will create connections to local support services in the community for our Parent Pathway participants. Support Mentors are committed to creating, designing and delivering culturally competent services to positively impact local communities whilst driving sustainability, independence and prosperity to all our participants. This will be achieved through building participant confidence, developing their skills and walking beside parents as they navigate their own journey. Support Mentors are to source eligible participants within the community by engaging in local events, community activities and by attending local services to actively promote the service.

Skills And Experiences

Desired Skills and Experience

• Must have Certificate III in Community Services or be enrolled
• Experience working with Aboriginal and Torres Strait Islander individuals, organisations and communities
• Understanding of typical barriers faced by unemployed participants, particularly parents returning to the workforce or entering it for the first time after having children
• Strong verbal and written communication skills
• Strong administration skills
• Ability to build rapport quickly and effectively
• Case Management skills
• Time management and organisational skills
• Advocacy and referral skills
• IT skills including working experience using Microsoft Office Suite
• Experience working with parents who have had children with them in case management appointments
• Experience in working with Participants to address barriers
• Must pass and have a current Police Check (ongoing requirement for employment)
• Must pass and have a current Working with Children Check/Blue Card and/or Vulnerable Persons Check (ongoing requirement for employment)
• Must have access to a vehicle for community engagement and stakeholder engagement purpose