Parent Mentor

Workskil; City of Hume; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging options

Job summary

Workskil Australia is seeking a dedicated Parent Mentor to support parents and carers of young children through the Parent Pathways Program. Based at Craigieburn, this full-time role helps families build skills, write resumes, and connect with services to re-enter the workforce.

You will deliver person-centred case management, address needs, and collaborate with community organisations to create opportunities while maintaining a welcoming, child-friendly environment.

Qualifications

• Minimum Certificate III in a relevant field or Certificate IV in Employment Services.
• Willing to work towards a relevant Certificate III or IV.
• Experience in family services or employment services is preferred.

Responsibilities

• Person-centred case management for eligible parents with young children.
• Address vocational and non-vocational needs.
• Support parents’ aspirations through tailored guidance and referrals to internal and external services.
• Engage with community organisations to develop opportunities.
• Provide a calm, welcoming, child-friendly service to maintain engagement.
• Practice empathetic engagement to build trusted relationships and positive outcomes.

Skills

Excellent communication

Empathy

Trauma awareness

Cultural responsiveness

Resume writing

Labour market knowledge

Education

Certificate III in a relevant field

Certificate IV in Employment Services

Equivalent experience / pursuing qualification

Job description

Be part of an exciting new program

Work a 9-day fortnight

Make a genuine impact helping parents & carers of young children

• Salary Packaging options

We are the nation’s largest not-for-profit employment services provider, and for over 40 years, we’ve helped individuals find work and achieve sustained financial and social self-reliance. The Parent Pathways Program is a free pre-employment program that helps parents and guardians of young children to build skills and confidence and prepare for the workforce.

Starting a family is a special and rewarding time, but a lot of parents find themselves in a position at one point or another needing to get back into the workforce, whether it be for financial reasons, or to step into a new career to find professional independence again.

The program aims to address any challenges or concerns within the parent’s immediate family to enable them to focus on the future and identify areas of interest and set career goals. Further support with building skills and gaining qualifications is also be provided.

Services are tailored to meet parents’ and carers needs and support them in overcoming personal barriers and become ready to find work or enter further education when the time is right.

This role will be offer on a full-time ongoing basis and will be based at our Craigieburn site.

How will a Parent Mentor assist parents through servicing of this program?

• Person-centred case management for eligible parents with young children
• Address vocational and non-vocational needs
• Supporting parents’ aspirations through tailored expertise and referring parents to internal and external services for further support where required
• Engage with community organisations to develop strong opportunities
• Provide a calm, respectful, welcoming, and child friendly service to maintain engagement
• Practice an empathetic approach towards parents and their circumstances to help build trusted relationships to achieve positive outcomes.

What skills and experience do Parent Mentors need possess to support Parents back into the workforce?

• Excellent communication skills
• Empathy and trauma awareness
• Ability to effectively work with a culturally diverse range of Parents, employers, education and community service providers, and staff
• Excellent writing skills to write resumes, cover letters, assessments, referrals and case notes
• Strong Labour Market knowledge
• A minimum Certificate III in a relevant field (including Social Work, Community Services, Education, Early Childhood Education and Care, Health or Society and Culture) or Certificate IV in Employment Services or Career Development or demonstrated equivalent experience and willing to work towards a relevant Certificate III or IV qualification.

Want to know more about Workskil Australia? Check us out at https://www.workskil.com.au/

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.