Parent Mentor

Workskil; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Workskil Australia invites applications for a full-time Parent Mentor to support the Parent Pathways Program at the Craigieburn site in Melbourne. The role focuses on person-centred case management, addressing both vocational and personal needs to help parents return to work or education.

You will work with diverse families, writing resumes and referrals, and coordinating with employers and community services to create pathways to sustainable employment. This is a full-time ongoing position.

Qualifications

• Experience writing resumes, cover letters, assessments, referrals and case notes.
• Ability to work with a culturally diverse range of parents, employers and service providers.
• Knowledge of Labour Market information and job search supports.
• Commitment to inclusive, safe services for families and children.

Responsibilities

• Provide person-centred case management for eligible parents with young children.
• Address vocational and non-vocational needs of parents while supporting career goals.
• Refer and connect parents to internal and external services as required.
• Engage with community organisations to build opportunities for clients.
• Provide a welcoming, respectful, and child-friendly service to maintain engagement.
• Demonstrate an empathetic approach to families to foster trust and positive outcomes.

Skills

Communication skills

Empathy & trauma awareness

Cultural diversity awareness

Resume & cover letter writing

Labour Market knowledge

Education

Certificate III in a relevant field

Certificate IV in Employment Services or Career Development

Job description

Be part of an exciting new program

Work a 9-day fortnight

Make a genuine impact helping parents & carers of young childre n

Salary Packaging options

We are the nation’s largest not-for-profit employment services provider, and for over 40 years, we’ve helped individuals find work and achieve sustained financial and social self-reliance. The Parent Pathways Program is a free pre-employment program that helps parents and guardians of young children to build skills and confidence and prepare for the workforce.

Starting a family is a special and rewarding time, but a lot of parents find themselves in a position at one point or another needing to get back into the workforce, whether it be for financial reasons, or to step into a new career to find professional independence again.

The program aims to address any challenges or concerns within the parent’s immediate family to enable them to focus on the future and identify areas of interest and set career goals. Further support with building skills and gaining qualifications is also be provided.

Services are tailored to meet parents’ and carers needs and support them in overcoming personal barriers and become ready to find work or enter further education when the time is right.

This role will be offer on a full-time ongoing basis and will be based at our Craigieburn site.

How will a Parent Mentor assist parents through servicing of this program?

• Person-centred case management for eligible parents with young children
• Address vocational and non-vocational needs
• Supporting parents’ aspirations through tailored expertise and referring parents to internal and external services for further support where required
• Engage with community organisations to develop strong opportunities
• Provide a calm, respectful, welcoming, and child friendly service to maintain engagement
• Practice an empathetic approach towards parents and their circumstances to help build trusted relationships to achieve positive outcomes.

What skills and experience do Parent Mentors need possess to support Parents back into the workforce?

• Excellent communication skills
• Empathy and trauma awareness
• Ability to effectively work with a culturally diverse range of Parents, employers, education and community service providers, and staff
• Excellent writing skills to write resumes, cover letters, assessments, referrals and case notes
• Strong Labour Market knowledge
• A minimum Certificate III in a relevant field (including Social Work, Community Services, Education, Early Childhood Education and Care, Health or Society and Culture) or Certificate IV in Employment Services or Career Development or demonstrated equivalent experience and willing to work towards a relevant Certificate III or IV qualification.

Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.