Parent Pathways Support Mentor

Bamara Elmo Hr Hub; Townsville City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Generous salary

Bonus leave during Christmas/New Year

Birthday leave

Flu vaccination

Employee Assistance Program

Wellness program access

First Nations perspective training

Rewards and recognition program

Discounts through Flare Benefits

Job summary

Bamara is seeking a Parent Pathway Support Mentor to deliver the Parent Pathways Program funded by the Australian Government. The role focuses on assisting participants, identifying barriers, and linking them with local services to promote independence and well-being.

Applicants should be studying or have completed Certificate III in Community Services, with strong communication, case management, and administration skills.

Qualifications

• Has completed or currently studying Certificate III (or above) in Community Services.
• Experience with Aboriginal and Torres Strait Islander communities.
• Understanding barriers faced by unemployed participants, especially parents returning to work.
• Strong verbal and written communication skills.
• Strong administration skills.
• Ability to meet KPI targets.

Responsibilities

• Deliver the Parent Pathways Program for the Australian Government.
• Identify participant barriers and create achievable steps and goals.
• Connect participants to local support services.
• Promote culturally competent services to improve community outcomes.

Skills

Communication

Case management

Time management

Administration

Relationship building

KPI focus

Advocacy

Community engagement

Education

Certificate III in Community Services

Job description

Job Description

Introduction

About Bamara

We bring years of experience and authentic engagement in regional, remote, and urban locations to our services.

Bamara has long history of working respectfully alongside communities and the people who live in them assisting and supporting community and individual goal achievement.

Bamara footprint extends across New South Wales, the Northern Territory, and Queensland. Our focus is on building individual and community capacity and prosperity through the design and delivery of projects, programs and initiatives underpinned by Australian government (state and federal) funding.

Culture and Community

Bamara is a First Nation’s organisation, all staff are expected to participate in connection with community, respect relationships and apply this respect to each participant we work with across all diverse cultural backgrounds

Salary and Benefits

• Generous salary
• 3 days bonus leave during the Christmas/New Year period
• Birthday leave
• Yearly Flu shot
• Retail and Entertainment discounts across leading brands through Flare Benefits program
• Opportunities to upskill with qualifications in Community Services
• Employee Assistance program for staff and their immediate families
• Access to our wellness partner program with C-5
• First Nations Perspective training
• Rewards and recognition program

Description

About the role

The Parent Pathway Support Mentor is responsible for the delivery of Parent Pathways Program for Bamara on behalf of the Australian Government Department of Employment and Workplace Relations. The role is to deliver assistance to Participants by working closely with them to identifying their barriers and creating achievable steps and goals. The Support Mentor will create connections to local support services in the community for our Parent Pathway participants. Support Mentors are committed to creating, designing and delivering culturally competent services to positively impact local communities whilst driving sustainability, independence and prosperity to all our participants. This will be achieved through building participant confidence, developing their skills and walking beside parents as they navigate their own journey. Support Mentors are to source eligible participants within the community by engaging in local events, community activities and by attending local services to actively promote the service.

Skills And Experiences

Skills and Experience

• Has completed or currently studying Certificate III (or above) in Community Services
• Experience working with Aboriginal and Torres Strait Islander individuals, organisations and communities
• Understanding of typical barriers faced by unemployed participants, particularly parents returning to the workforce or entering it for the first time after having children
• Strong verbal and written communication skills
• Strong administration skills
• Ability to meet and exceed outcome-focused KPIs
• Promotional, marketing and representational and advocacy skills
• Ability to build rapport quickly and effectively
• Case Management skills
• Time management and organisational skills
• Experience in community services, employment services and/or social services
• Experience working with parents who have had children with them in case management appointments
• Experience in working with Participants to address barriers
• Must pass and have a current Police Check (ongoing requirement for employment)
• Must pass and have a current Working with Children Check/Blue Card and/or Vulnerable Persons Check (ongoing requirement for employment)
• Must have access to a vehicle for community engagement and stakeholder engagement purpose
• Must be able to obtain a standard strength myID