Paediatric Therapy Front Desk & Admin Coordinator

Move and Play Paediatric Therapy; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Job security

On-the-job training

Team building events

Annual leave loading

Job summary

Move and Play Paediatric Therapy is seeking a Client Services and Administration Officer to join our Mackay clinic. You will provide a friendly reception, handle scheduling, invoicing and documentation, and support families and clinicians with a warm, professional service.

You will join a collaborative, client-centered team committed to improving outcomes for children and families in our community. On-site role with on-going training and team activities.

Qualifications

• Strong customer service and written/verbal communication skills.
• Excellent time management and organisational abilities.
• Experience using Microsoft Office suite (Outlook, Word, Excel).
• Previous admin/reception experience in a health setting is preferred.

Responsibilities

• Serve as the first point of contact for families via in-person, phone or email.
• Manage clinician diaries, schedule appointments and coordinate services.
• Process payments and issue invoices.
• Handle documentation with clients and families.
• Maintain a clean, welcoming waiting room environment.
• Support the team with on-the-job training and mentoring.

Skills

Customer service

Communication

Time management

Attention to detail

Proactive/self-motivated

Tools

MS Outlook

MS Word

MS Excel

Job description

Move and Play Paediatric Therapy is seeking a Client Services and Administration Officer to join our Mackay clinic. You will provide a friendly reception, handle scheduling, invoicing and documentation, and support families and clinicians with a warm, professional service.

You will join a collaborative, client-centered team committed to improving outcomes for children and families in our community. On-site role with on-going training and team activities.