Medical Office Coordinator

Health First Group; Mackay Regional; On-site; AUD 52,000 - 65,000; Full time

Job summary

Health First Group in Mackay is seeking a dedicated Clinic Administrator for our Mackay clinic. This full-time role (38h/week) offers a dynamic, fast-paced environment with learning opportunities.

You will be the first point of contact for patients, delivering first-class service while supporting therapists with diary management, communications, supplies, and record keeping. Monday to Friday, 8:00am–6:00pm.

Qualifications

• Effective communications, both verbal and written.
• Ethical judgement and sound decision making.
• Ability to take initiative and work in a team.
• Strong time management and organisational skills.
• Attention to detail and problem solving abilities.

Responsibilities

• Maintain up-to-date diary of therapists and opening hours.
• Coordinate clinic communications (emails/letters).
• Follow all procedures and policies.
• Ensure adequate levels of supplies.
• Maintain tidiness of clinic and treatment rooms.
• Process payments – Cash, EFTPOS, HICAPS, cheques, receipts.
• Maintain correct and up-to-date patient records.

Skills

Effective communications

Ethical judgement

Initiative and teamwork

Time management

Attention to detail

Problem solving

Tools

Google Workspace

Word

Excel

Email client tools

Job description

Health First Group in Mackay is seeking a dedicated Clinic Administrator for our Mackay clinic. This full-time role (38h/week) offers a dynamic, fast-paced environment with learning opportunities.

You will be the first point of contact for patients, delivering first-class service while supporting therapists with diary management, communications, supplies, and record keeping. Monday to Friday, 8:00am–6:00pm.