Clinical Administrator

Health First Group; Mackay Regional; On-site; AUD 52,000 - 65,000; Full time

Job summary

Health First Group in Mackay is seeking a dedicated Clinic Administrator for our Mackay clinic. This full-time role (38h/week) offers a dynamic, fast-paced environment with learning opportunities.

You will be the first point of contact for patients, delivering first-class service while supporting therapists with diary management, communications, supplies, and record keeping. Monday to Friday, 8:00am–6:00pm.

Qualifications

• Effective communications, both verbal and written.
• Ethical judgement and sound decision making.
• Ability to take initiative and work in a team.
• Strong time management and organisational skills.
• Attention to detail and problem solving abilities.

Responsibilities

• Maintain up-to-date diary of therapists and opening hours.
• Coordinate clinic communications (emails/letters).
• Follow all procedures and policies.
• Ensure adequate levels of supplies.
• Maintain tidiness of clinic and treatment rooms.
• Process payments – Cash, EFTPOS, HICAPS, cheques, receipts.
• Maintain correct and up-to-date patient records.

Skills

Effective communications

Ethical judgement

Initiative and teamwork

Time management

Attention to detail

Problem solving

Tools

Google Workspace

Word

Excel

Email client tools

Job description

Clinic Administrator - Full time opportunity available (38h/week)

A fantastic opportunity has become available at ourMackay clinic for a supportive and motivating administrator. This is a dynamic and fast-paced clinic!

Medical experience is not mandatory, but you must be willing to learn!

In this role you will be the first point of contact for all our patients and supply them with first class customer service.

Your responsibilities include but are not limited to:

• Maintaining up to date diary of therapists and opening hours
• Efficient coordination of clinic communications (emails/letters etc)
• Following all procedures and policies
• Ensure adequate levels of supplies
• Maintain general tidiness of clinic and treatment rooms
• Process different types of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts
• Maintain correct and up to date patient records

About you:

• Availability Monday - Friday, between 8.00am to 6.00pm
• Effective Communication Skills both verbal and written
• Ethical judgement and decision making skills
• Attitude to take initiative and work in a team
• Dedication and reliability
• Time management
• Attention to detail and problem solving skills
• Proficient in G-Suite (Google Workspace/ Word, Excel, Emails)

We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. If you have the relevant skills or experience and are interested in taking the next step in your working life,