Packaging Equipment Field Service Technician

Omni Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Omni Packaging Pty Ltd is seeking a hands-on Service Technician to join our NSW team in Ingleburn. You will perform preventative maintenance, service packaging equipment, and provide technical support across customer sites.

You will diagnose faults, set up equipment, and deliver detailed service reports with a focus on safety and quality. A strong customer‑facing orientation and ability to work both independently and with a team are essential.

Qualifications

• Experience in preventative maintenance or similar role.
• Strong mechanical aptitude.
• Excellent customer service and communication skills.
• Ability to work autonomously and in a team.
• High attention to detail.

Responsibilities

• Conduct preventative maintenance and servicing at customer sites.
• Diagnose faults and carry out repairs (onsite and in workshop).
• Set up and test new and returned equipment.
• Complete detailed service reports within 24 hours.
• Identify follow-up work and prepare quotations.
• Provide clear and professional communication to customers.

Skills

Preventative maintenance

Mechanical aptitude

Customer service

Communication skills

Autonomy and team work

Job description

Omni Packaging Pty Ltd is seeking a hands-on Service Technician to join our NSW team in Ingleburn. You will perform preventative maintenance, service packaging equipment, and provide technical support across customer sites.

You will diagnose faults, set up equipment, and deliver detailed service reports with a focus on safety and quality. A strong customer‑facing orientation and ability to work both independently and with a team are essential.