P&C Operations Specialist

CleanCo Queensland; Brisbane; Hybride; AUD 90 000 - 125 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid work

Inclusive culture

Option to purchase additional leave

Health & wellbeing programs

Salary sacrificing options

Résumé du poste

CleanCo Queensland is seeking a People & Culture Operations Specialist to manage SuccessFactors, drive HRIS improvements, and oversee employee lifecycle processes. You’ll balance hands-on delivery with oversight, coordinating with external vendors when needed and supporting changes driven by new Enterprise Agreements.

You’ll operate in Brisbane with a three-day office, two-day home hybrid model and bring strong collaboration, communication and leadership to the team.

Qualifications

• Hands-on experience configuring SuccessFactors in a complex environment.
• Experience leading or delivering HRIS improvement initiatives from discovery to implementation.
• Practical understanding of P&C operations and employee lifecycle processes.
• Ability to translate system requirements into clear configuration or vendor instructions.
• Clear written and verbal communication with technical and non-technical stakeholders.
• Demonstrated collaboration and leadership to support others.

Responsabilités

• Own day-to-day operation of SuccessFactors, including configuration, testing and continuous improvement.
• Triage HRIS tickets and determine internal fixes vs. vendor escalation.
• Lead system changes from discovery to testing for new Enterprise Agreements.
• Oversee employee lifecycle processes from hire to retire, including inductions and letters.
• Ensure SuccessFactors integrates with SAP Payroll and downstream processes.
• Lead shared services activities and provide practical leadership to the P&C Coordinator.
• Bring structure to system discovery, documentation and backlog management.

Connaissances

SuccessFactors configuration

HRIS improvement initiatives

P&C operations & lifecycle

system requirements translation

stakeholder communication

team leadership / mentoring

Outils

Jira

Payroll integrations

Description du poste

CleanCo is a low‑emission energy generator and retailer backed by the Queensland Government. We empower our customers to make the transition to safe, reliable, low‑emission energy through innovation, collaboration and operational excellence.

Our values guide everything we do: we are genuine, courageous, collaborative and curious.

Our diverse and capable team work together to deliver reliable energy solutions for customers and communities across Queensland. Our aim is to cultivate a thriving, connected team of people who are proud to be part of CleanCo’s mission.

We are recognised as an Employer of Choice by Work180. We welcome applications from women, neurodivergent individuals, people with disabilities, First Nations people, LGBTQIA+ individuals and those from culturally diverse backgrounds. Adjustments to the recruitment process are available on request.

What you’ll contribute to

As the People & Culture Operations Specialist, you’ll play a critical role in keeping CleanCo’s people systems and lifecycle processes running effectively, accurately and compliantly.

This role exists to ensure SuccessFactors is well‑configured, well‑understood and fit for purpose — particularly as new Enterprise Agreements are implemented and system changes are required at pace. You’ll balance hands‑on delivery with oversight, stepping into BAU when needed and leading system improvements when opportunities arise.

You’ll:

• Own the day‑to‑day operation of SuccessFactors, including configuration, testing and continuous improvement.
• Triage and resolve HRIS tickets, identifying what can be fixed internally and what needs to be escalated to external vendors.
• Lead system changes driven by new or updated Enterprise Agreements, from discovery through to implementation and testing.
• Oversee employee lifecycle processes from hire to retire, including inductions, system set‑up, employee letters and position changes.
• Ensure SuccessFactors integrates effectively with SAP Payroll and downstream processes.
• Lead and support shared services activities such as higher duties, employee changes and lifecycle correspondence.
• Provide practical leadership to the P&C Coordinator, while remaining hands‑on during peak periods or leave coverage.
• Bring structure to system discovery, documentation and backlog management where technical history is limited.

This role is a full‑time, permanent position based in Brisbane, with a hybrid work model of three days in the office and two days from home.

On your first day we expect you to have:

• Strong, hands‑on experience configuring and supporting SuccessFactors in a complex environment.
• Experience leading or delivering HRIS improvement initiatives from discovery through to implementation.
• Practical understanding of P&C operations and employee lifecycle processes.
• Confidence interpreting system requirements and translating them into clear configuration or vendor instructions.
• Ability to communicate clearly in writing, verbally, or visually with technical and non‑technical stakeholders.
• Experience leading or supporting others, with a collaborative and grounded leadership style.

Experience with Jira, payroll integrations, or Enterprise Agreement‑driven system changes is welcome but not essential.

What you will find here:

• The opportunity to contribute to Queensland’s clean energy future and see the real‑world impact of your work
• A supportive environment that embraces change and encourages continuous learning
• Space to take ownership, backed by trust and accountability
• Open, respectful communication where diverse perspectives are valued
• A collaborative culture focused on shared success and meaningful outcomes

What we offer you

At CleanCo, you don’t just contribute to Queensland’s energy future – you’re supported to power your own.

Our benefits support balance, wellbeing and career development at every stage of life, including:

• Genuine flexible work options via our hybrid working model
• A progressive and inclusive culture where people feel safe, connected and seen
• Option to purchase additional leave
• Discounted health insurance, Fitness Passport and wellbeing support programs
• Salary sacrificing options