Overnight Front Desk Pro: Guest Experience

ALH Hotels; Sydney; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Exclusive staff discounts

Health & wellbeing services

Learning & development options

Endeavour Group career opportunities

Job summary

ALH Hotels is seeking an Overnight Front Office Attendant for Narrabeen Sands Hotel. You will be the first point of contact, delivering warm, friendly service and handling guest arrivals, check-ins and inquiries.

This hands-on role requires strong time management, good communication and basic computer skills; you must hold a current RSA certificate and be comfortable with lifting manual handling. Join Endeavour Group network and enjoy staff benefits.

Qualifications

• Guest service mindset where every moment matters
• Strong people skills and communication with guests and teammates
• Good organisational skills and attention to detail

Responsibilities

• Create a welcoming atmosphere through warm, attentive service
• Manage reception emails and phone calls and complete administrative tasks quickly
• Support with accommodation, bistro and booking duties as required

Skills

Guest service

People skills

Communication

Attention to detail

Organisation

Computer skills

Education

RSA certificate

Job description

ALH Hotels is seeking an Overnight Front Office Attendant for Narrabeen Sands Hotel. You will be the first point of contact, delivering warm, friendly service and handling guest arrivals, check-ins and inquiries.

This hands-on role requires strong time management, good communication and basic computer skills; you must hold a current RSA certificate and be comfortable with lifting manual handling. Join Endeavour Group network and enjoy staff benefits.