Overnight Front Desk & Guest Experience Host

ALH Hotels; Northern Beaches Council; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Exclusive staff discounts

Wellbeing programs

Learning and development

Job summary

ALH Hotels is seeking an Overnight Front Office Attendant for Narrabeen Sands Hotel. You will be the first point of contact, delivering warm, efficient service and creating a memorable guest experience.

Responsibilities include handling reception tasks, responding to emails and calls quickly, and supporting accommodation, bistro and bookings as needed. A current RSA and good computer skills are essential.

Qualifications

• RSA certificate required.
• Strong guest-focused service skills.
• Able to manage multiple tasks with attention to detail.

Responsibilities

• Create a welcoming atmosphere with warm, attentive service.
• Monitor reception emails and calls; complete admin tasks swiftly.
• Assist with accommodation, bistro and booking duties as required.

Skills

Guest service

Time management

Communication

Computer skills

Organisation

Education

RSA certificate

Job description

ALH Hotels is seeking an Overnight Front Office Attendant for Narrabeen Sands Hotel. You will be the first point of contact, delivering warm, efficient service and creating a memorable guest experience.

Responsibilities include handling reception tasks, responding to emails and calls quickly, and supporting accommodation, bistro and bookings as needed. A current RSA and good computer skills are essential.