Overnight Complex Care Support Worker

Magenta Community Services; Toowoomba Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Paid induction

Ongoing professional development

Consistent shifts

Flexible roles

Respect for input

Job summary

Magenta Community Services - Toowoomba QLD is seeking an Experienced Female Support Worker to assist two female participants with highly complex needs using a 2:1 support model. You will deliver hands-on, person-centred care, support mobility, and implement PBS plans in a multidisciplinary team.

Essential duties include non-verbal communication, behaviour cue-reading, and community access, with a strong emphasis on overnight shifts and flexible availability.

Qualifications

• Experience supporting people with complex behaviours and high support needs.
• Experience supporting participants who experience seizures and respond appropriately.
• Confidently implement PBS plans and restrictive practice protocols.
• Experience de-escalating behaviours and managing escalated cases.
• Read and respond to behavioural cues; support non-verbal communication.
• Remain calm, professional and consistent in challenging situations.
• Advocate for dignity, rights and person-centred support.
• Reliable overnight availability; additional daytime/evening/sleepover availability.

Responsibilities

• Deliver hands-on, person-centred care including daily living tasks.
• Assist with mobility, transfers, lifting, positioning and mobility aids.
• Implement PBS and restrictive practices; apply de-escalation as needed.
• Provide non-verbal communication supports and cue-reading.
• Support community access to social, recreational and medical activities.
• Assist with skill development to build independence and confidence.
• Maintain safety via risk assessments and collaborate with allied health and families.
• Work in a multidisciplinary team; complete documentation and handovers.
• Be flexible across shifts, including active overnight, days, evenings and sleepovers.

Skills

Complex behaviours

Seizure experience

PBS implementation

De-escalation

Non-verbal communication

Calm under pressure

Dignity and rights

Overnight availability

Education

Certificate III in IS/Disability/CS

MAYBO training

TCI certification

Job description

Magenta Community Services - Toowoomba QLD is seeking an Experienced Female Support Worker to assist two female participants with highly complex needs using a 2:1 support model. You will deliver hands-on, person-centred care, support mobility, and implement PBS plans in a multidisciplinary team.

Essential duties include non-verbal communication, behaviour cue-reading, and community access, with a strong emphasis on overnight shifts and flexible availability.