Outpatient Reform Lead

Alfred Health; Melbourne; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Salary packaging & novated leasing

Onsite car & bike parking

Fitness Passport membership

ProSport pre-tax memberships

Job summary

Bayside Health is seeking an experienced Outpatient Reform Project Lead to drive the implementation of innovative models of care that improve access to specialist clinics. The role involves leading the Advice and Guidance model and redesigning referral pathways in collaboration with clinicians, operations and digital health teams.

The successful candidate will demonstrate project management, service improvement and change management experience in a healthcare setting, with strong stakeholder

Qualifications

• Proven experience leading healthcare improvement or transformation projects.
• Strong stakeholder engagement skills.
• Demonstrated ability to drive change, manage competing priorities and deliver outcomes.
• Passion for improving patient access, service performance and the patient experience.

Responsibilities

• Lead the delivery of the Advice and Guidance (A&G) model and redesign referral pathways to improve patient access.
• Drive the implementation of innovative models of care and outpatient reform initiatives.
• Collaborate with specialist clinicians, primary care providers and digital health teams to deliver practical improvements for patients and services.

Skills

Project management

Service improvement

Change management

Stakeholder engagement

Job description

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Classification: HS5Location: Alfred HospitalEmployment Type: Fixed Term Project Role Outpatient Reform Project Lead

Bayside Health is seeking an experienced and motivated Outpatient Reform Project Lead to drive the implementation of innovative models of care that improve access to specialist clinics.

This is an exciting opportunity to lead the delivery of the Advice and Guidance (A&G) model, working closely with specialist clinicians, primary care providers, operational leaders and digital health teams to redesign referral pathways, improve patient access and support outpatient reform initiatives.

The successful candidate will have demonstrated experience in project management, service improvement and change management within a healthcare setting. You will possess strong stakeholder engagement skills, an ability to analyse and utilise performance data, and a passion for delivering practical improvements for patients, clinicians and services.

About You

• Proven experience leading healthcare improvement or transformation projects.
• Strong stakeholder engagement skills, with the ability to work effectively across clinical and operational teams.
• Demonstrated ability to drive change, manage competing priorities and deliver outcomes.
• Passion for improving patient access, service performance and the patient experience.

Staff Benefits

• Salary packaging & novated leasing through Maxxia

• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability

• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership

• Enjoy excellent onsite fitness facilities at The Alfred via ProSport(pre-tax memberships)

Please refer to the position description for further details about the role.

For enquiries regarding this position, please contact Alison Hardman, Deputy Director Operations- Outpatients on *********@alfred.org.au

Applications close 11pm AEDT Sunday, 22 November 2026

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.