Patient Services Assistant (Casual)

Alfred Health; Melbourne; On-site; AUD 39,000 - 48,000; Full time

Benefits offered by this job

Salary packaging & novated leasing

Flexible health insurance

Onsite car & bike parking

Onsite fitness facilities

Childcare services

Job summary

Bayside Health is seeking motivated individuals to join our Patient Services Ward Support team as casual Patient Services Assistant Level 2 (PS25) at Caulfield Hospital. You will deliver meals to ward locations, assist with bed making and general cleaning, drawing on experience in Food Services within health facilities.

Flexibility, excellent communication, and a commitment to safety and infection control are essential.

Qualifications

• Experience in Food Services within Health and Aged Care Facilities or equivalent.
• Experience working in a hospital environment.
• Excellent communication skills.
• Flexibility and motivation to achieve set standards, contribute to Occupational Health and Safety and infection control principles.

Responsibilities

• Deliver meals to ward locations.
• Bed making and general cleaning duties.
• Support Services teamwork and ward operations.
• Assist with other non-ward services as required.

Skills

Task prioritisation

Reliability

Customer service

Multitasking

Infection control

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Casual position
• Patient Services Assistant Level 2 (PS25)
• Located at Caulfield Hospital
• Great staff benefits!

The Department

Support Services provides the core Support Services of Non-ward Cleaning, Gardens and Grounds, Distribution, Security, Ward Support, Food Services, and Car Parking. The position of Patient Services Assistant is a key operational role within the Support Services team.

The Role

We are seeking motivated and enthusiastic people to join our Patient Services Ward Support team. We are recruiting for a casual PSA across the wards. In this role you will be responsible for delivery of meals to ward locations, bed making and general cleaning duties. You will have a background of experience in Food Services within Health and Aged Care Facilities or equivalent. You will have experience working in a hospital environment and excellent communication skills. A high level of flexibility and motivation to achieve set standards, contribute to Occupational Health and Safety and understand and practice infection control principles is required.

Qualifications and Experience Required

• Ability to effectively prioritise tasks.
• Be reliable and trustworthy
• Ability to respond promptly and courteously to internal and external customers
• Effective written and verbal communication
• Ability to multitask and work in different areas with the Health Services

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
• Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For all enquiries regarding this position, please contact Samantha Conole, Food & Support Services Manager - [e-mail]

Applications close 11pm AEDT, Tuesday 3rd November 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.