Manager, Information Release Services

Alfred Health; Melbourne; Sur place; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Salary packaging

Novated leasing through Maxxia

Onsite car & bike parking

Fitness Passport membership

ProSport gym memberships

Résumé du poste

Bayside Health, a public health service in Melbourne, seeks a Manager, Information Release Services to oversee the FOI and Information Release Teams. You will ensure lawful, timely release of information to external stakeholders, including health practitioners and regulators, while maintaining governance and continuous process improvement.

The role reports to the General Counsel and requires leadership, confidentiality, and deep knowledge of FOI principles.

Qualifications

• Demonstrated leadership in a regulatory or information-release setting.
• Strong understanding of FOI Act and professional standards.
• Excellent written and verbal communication; ability to liaison with stakeholders.

Responsabilités

• Lead and mentor the Freedom of Information Officers and Information Release Team to process information requests.
• Ensure compliance with FOI Act and statutory obligations across Bayside Health.
• Identify information-release trends and escalate issues to General Counsel for governance.

Connaissances

Leadership

FOI knowledge

Communication

Confidentiality

Privacy principles

Medical terminology

Description du poste

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• 2-year fixed term position
• Full time (80 hours per fortnight + monthly ADO)
• Managers and Administrative Workers Grade 5 Level 1 (HS5)
• Located at The Alfred
• Great Staff Benefits

About the role

The Manager, Information Release Services, manages the Freedom of Information Team and the Information Release Team to ensure that Bayside Health releases information to external stakeholders in a lawful, timely, and efficient manner.

With assistance from the Freedom of Information Team Leader, the Manager, Information Release Services manages and mentors Bayside Health’s Freedom of Information Officers to process applications for information (including but not limited to medical records) in a way that complies with the Freedom of Information Act 1982 (Vic).

The Manager, Information Release Services, also leads and manages the Information Release team to release information requested by external stakeholders, including health practitioners outside Bayside Health, Victoria Police, the Victorian Department of Health, other regulators, including the Social Services Regulator, and the Victorian Child Protection Service.

The position also serves as a key liaison, identifying issues and trends related to information release and escalating them to the General Counsel.

The Manager, Information Release Services is accountable for ensuring Bayside Health consistently meets statutory obligations, achieves service delivery performance standards, maintains effective governance and reporting frameworks and drives continuous improvement in information release processes across Bayside Health.

About you

• Excellent understanding of the principles and operation of the Freedom of Information Act.
• Excellent verbal/written communication and interpersonal skills including excellent telephone manner
• A comprehensive understanding of OVIC’s Freedom of Information Professional Standards
• Demonstrated experience working in a Freedom of Information Office.
• Ability to maintain confidentiality and use discretion in all aspects of the role.
• Understanding of the principles and operation of consent and privacy issues.
• Knowledge of medical terminology.
• Demonstrated leadership skills.

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport(pre-tax memberships)
• Childcare services at The Alfred managed by KU Children’s Services

For enquiries regarding this role, please contact David Ruschena, General Counsel, Bayside Health - [e-mail]

Applications close 11pm AEDT, Wednesday 11th November 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.