Outpatient Admin Officer: Patient Care & Scheduling

Western Sydney Local Health District; Sydney; On-site; AUD 48,000 - 50,000; Part time

Job summary

Western Sydney Local Health District's Auburn District Hospital is seeking an Administration Officer Level 2 for permanent part-time work. You will be the first point of contact for patients and visitors in the Outpatients Department and provide efficient reception and scheduling support.

In this fast-paced healthcare environment, you will register patients, arrange bookings and maintain accurate data in iPM and Cerner systems while delivering outstanding customer service to patients, carers and

Responsibilities

• Coordinate, schedule and manage outpatient clinic appointments and patient bookings
• Register patients and maintain accurate information in iPM and Cerner systems
• Provide professional customer service to patients, carers, visitors and healthcare staff
• Support clinic operations by arranging interpreters, rescheduling appointments and managing enquiries
• Work collaboratively with multidisciplinary teams to improve processes and achieve positive patient outcomes

Job description

Western Sydney Local Health District's Auburn District Hospital is seeking an Administration Officer Level 2 for permanent part-time work. You will be the first point of contact for patients and visitors in the Outpatients Department and provide efficient reception and scheduling support.

In this fast-paced healthcare environment, you will register patients, arrange bookings and maintain accurate data in iPM and Cerner systems while delivering outstanding customer service to patients, carers and