Outbound Sales - Course and Careers Advisor

Peak Management and Consulting; Sydney; On-site; AUD 50,000 - 70,000; Full time

Job summary

Peak Management and Consulting – Sydney NSW is seeking a Course & Careers Advisor to engage prospective students, explore goals and guide them to suitable training pathways.

This role emphasizes trust, thoughtful questions, and meaningful guidance rather than scripted, high-pressure selling. You will manage inquiries, follow up leads, and work with teams to support enrolments and revenue targets.

Qualifications

• Proven success in a sales role where trust and relationships matter.
• CRM experience essential; RTO/VETtrak experience preferred but not required.
• Experience in consultative environments such as recruitment, employment services, finance, insurance, health services, or customer success is valuable.

Responsibilities

• Managing prospective students from initial enquiry through enrolment.
• Conducting consultative phone conversations about courses and career goals.
• Managing and following up your own lead pipeline; explaining course requirements, funding eligibility, fees and payment options.
• Meeting enrolment, activity and revenue targets.
• Maintaining accurate CRM notes, evidence and enrolment documentation.
• Collaborating with training, workforce development and operational teams; keeping up to date with courses and funding requirements.

Job description

Outbound Sales - Course and Careers Advisor

Peak Management and Consulting – Sydney NSW

Full time

4d ago , from Peak Management and Consulting

Insight Training is a well-established Western Australian RTO helping people build practical skills, access new opportunities and move towards more meaningful careers. We’re a people-focused organisation, but we’re also commercially driven, constantly evolving and serious about delivering quality outcomes. We invest heavily in our people through structured onboarding, ongoing coaching and genuine opportunities to develop. We’re now looking for a Course & Careers Advisor who can connect with people, think for themselves and deliver results.

The role

You’ll speak with prospective students to understand their goals, circumstances and motivation before guiding them towards the most suitable training pathway.

This is a sales role, but it isn’t scripted, transactional or high-pressure. We don’t believe in pushing people into courses that aren’t right for them. Our consultants sell through trust, curiosity, strong questions and genuinely helpful advice.

You’ll be responsible for:

• Managing prospective students from initial enquiry through to enrolment
• Conducting consultative phone conversations about courses and career goals
• Managing and consistently following up your own lead pipelineExplaining course requirements, funding eligibility, fees and payment options
• Meeting individual enrolment, conversion, activity and revenue targets
• Maintaining accurate CRM notes, evidence and enrolment documentation
• Working closely with training, workforce development and operational teams
• Keeping up to date with courses, funding programs and entry requirements

About you

You don’t need previous education experience, but you do need demonstrated success in a sales role where trust, judgement and relationship-building matter.

You may come from recruitment, employment services, finance, insurance, health services, customer success, membership sales or another consultative environment.

You’ll also be someone who:

• Builds rapport naturally and listens properly
• Asks thoughtful questions rather than simply working through a script
• Is comfortable working towards measurable targets and discussing performance
• Takes ownership of their pipeline, follow-up and results
• Uses initiative and doesn’t need every next step mapped out
• Can manage a high volume of activity without losing attention to detail
• Understands that accurate administration is essential
• Responds positively to coaching and applies feedback
• Brings maturity, resilience, warmth and a sense of humour to the team
• Experience using a CRM is essential. Previous RTO, vocational education or VETtrak experience would be highly regarded, but isn’t required.

Why Insight?

You’ll join an organisation where the work genuinely matters. Our students often come to us because they’re ready for change, and our consultants play an important part in helping them take that next step.

In return, you’ll receive:

• Structured onboarding and ongoing coaching
• Clear expectations and achievable performance measures
• A supportive, approachable and invested manager
• Performance-based earning opportunities
• Opportunities to contribute ideas and improve how we work
• A collaborative environment where initiative is genuinely valued

This role will suit someone who cares about people and also cares about performance. You want students to make the right decision - and you want to hit your number. If that sounds like you, we’d love to hear from you.