Outbound Receptionist & Admin Clerk (Customer Focus)

CMV Truck & Bus Pty; Adelaide; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

Excellent working conditions

Close knit and friendly team

State of the art dealership

CMV Care wellbeing tools

Discounted corporate health insurance

Community partnerships CMV Foundation

Annual company dinners and picnics

Job summary

Mercedes-Benz Adelaide is hiring an Administration Clerk / Outbound Receptionist at our Adelaide dealership. You will connect with customers about servicing needs, identify opportunities for additional work, and provide essential administrative support to the team.

Join a close-knit, professional group with an above-award hourly rate, excellent conditions, and a state-of-the-art dealership. Be part of CMV Group's community-focused culture and enjoy a supportive, team-driven environment.

Qualifications

• Customer service and administration experience.
• Excellent communication and interpersonal skills.
• Excellent personal presentation and friendly demeanour.
• Attention to detail, initiative and time management skills.
• Experience using Microsoft Office, software and telephone systems.
• Dealer Management Systems highly regarded.

Responsibilities

• Make outbound calls to customers regarding their servicing needs.
• Answer and direct incoming calls.
• Welcome and assist customers.
• Provide general administrative support.
• Maintain a professional reception and waiting area.
• Follow company WHS policies and procedures.

Skills

Customer service

Administration

Communication

Interpersonal skills

Personal presentation

Time management

Tools

Microsoft Office

Dealer Management Systems

Job description

Mercedes-Benz Adelaide is hiring an Administration Clerk / Outbound Receptionist at our Adelaide dealership. You will connect with customers about servicing needs, identify opportunities for additional work, and provide essential administrative support to the team.

Join a close-knit, professional group with an above-award hourly rate, excellent conditions, and a state-of-the-art dealership. Be part of CMV Group's community-focused culture and enjoy a supportive, team-driven environment.