Outbound Charity Fundraising Specialist

Bpt The Birdanco Practice Trust; Sydney; On-site; AUD 38,000 - 55,000; Full time

Benefits offered by this job

Hourly pay with no commission

Fully paid training

Ongoing coaching and support

Shift scheduling by availability

Bi-weekly payroll

No Sunday work

North Sydney office location

Job summary

Mondial Telephone Fundraising in North Sydney is seeking an outbound fundraising agent to engage supporters, share impact stories and encourage ongoing donations. You will work with a supportive team in a busy contact centre environment.

The role includes paid training, coaching and a clear path to develop fundraising skills, with shifts organized to meet campaign needs and staff availability.

Qualifications

• Clear and warm telephone communication with supporters.
• Attention to detail when recording call outcomes and supporter details.
• Willingness to learn and grow through coaching and feedback.

Responsibilities

• Make outbound calls to charity supporters across campaigns.
• Thank supporters and share the impact of their giving.
• Invite supporters to increase or restart their regular donations.
• Handle questions and objections with care and honesty.
• Record call outcomes accurately in the calling system.
• Follow fundraising compliance standards.

Skills

Clear communication

Attention to detail

Team player

Education

High School Certificate or equivalent

Tools

CRM system

Job description

Mondial Telephone Fundraising in North Sydney is seeking an outbound fundraising agent to engage supporters, share impact stories and encourage ongoing donations. You will work with a supportive team in a busy contact centre environment.

The role includes paid training, coaching and a clear path to develop fundraising skills, with shifts organized to meet campaign needs and staff availability.