Hybrid Member Services & Contact Centre Officer

Taronga Conservation Society Australia; Sydney; On-site; AUD 30,000 - 47,000; Full time

Job summary

Mondial Telephone Fundraising in North Sydney is seeking enthusiastic outbound fundraisers to contact charity supporters across a range of campaigns. You’ll engage donors, thank them for their generosity and share the impact of their giving, helping charitable partners grow their fundraising efforts.

This role offers a dynamic environment in Sydney, with a focus on empathy, clear communication, and persistent outreach to sustain donor relationships and drive ongoing support for worthy causes.

Responsibilities

• Making outbound calls to charity supporters across a range of campaigns
• Thanking supporters and sharing the impact of their giving

Job description

Make a real difference for Australian and New Zealand charities, every shift.

About us
Mondial Telephone Fundraising is a North Sydney contact centre agency that partners with well‑known Australian and New Zealand charities. We make outbound fundraising calls to donors of the charities we work alongside, thanking them for their support and inviting them to help even more.

About the role
In this outbound contact centre role, you’ll call supporters who already care about a cause. Your day will include:

• Making outbound calls to charity supporters across a range of campaigns


• Thanking supporters and sharing the impact of their giving