Outbound Category Specialist

Brasseler USA Inc.; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary plus bonus

Hybrid work after training

13 weeks parental leave

Birthday leave

Employee referral program

Dental product discounts

Job summary

Henry Schein seeks a dynamic Endodontic Sales Specialist to deliver expert endodontic solutions by phone across Australia and New Zealand. You will build trusted customer relationships, collaborate with the sales team, and drive growth through data-driven insights and proactive engagement.

Join a team that values relationship-building, product knowledge, and exceptional service. Hybrid work options available after training, with opportunities to participate in industry events and demonstrations.

Qualifications

• Experience in the dental industry and Endodontic focus is important.
• Customer service with phone-based sales experience.
• Excellent communication skills and ability to build rapport quickly.
• Exceptional organizational skills and attention to detail.
• Confident negotiator with a persuasive edge.
• Curious about data and how it informs sales trends.
• MS Office proficiency; Excel skills advantageous.
• Self-starter, team player, resilient, eager to learn.
• Full unrestricted working rights in Australia.

Responsibilities

• Become a trusted source of in-depth expertise on Henry Schein’s endodontic solutions, supporting customers by phone.
• Build and grow trusted relationships with new and existing customers across Australia and New Zealand.
• Partner with the wider sales team to build capability, support new and existing business, and bring our “Rely on Us” promise to life.
• Take ownership of monthly and annual sales targets across our endodontic portfolio.
• Use customer insights and market trends to uncover growth opportunities.
• Proactively identify changes in customer purchasing and reconnect customers with Henry Schein endodontic solutions.
• Develop deep product knowledge and share through training for customers and the field sales team.
• Represent Henry Schein at industry events and exhibitions.

Skills

Endodontics

Phone sales

Customer service

Communication

Negotiation

Data awareness

MS Office

Excel

Team player

Tools

MS Office

Excel

Job description

In Australia, Henry Schein is the leading supplier of dental solutions. Our Team Schein Members deliver the solutions that health care professionals rely on to improve the performance of their practice so they can improve the lives of patients.

About the role: Since partnering with Henry Schein in 2018, EdgeEndo™ has achieved remarkable growth and momentum, becoming a thriving part of the Henry Schein organisation. This success reflects the dedication, innovation, and commitment of our team, and it is something we are extremely proud of. The future is bright, and we are excited for you to play a key role in shaping the next chapter of our continued growth and success. You will be part of a dynamic specialist team with a focus on tailoring and delivering solutions to support clinicians that are changing the lives of their patients by saving their teeth. A key focus will be on EdgeEndo portfolio, and you will be seen as the subject matter expert across our entire Endodontic portfolio, as well as the key point of contact for our customers across Australian and New Zealand. You will also work collaboratively with the wider sales team leveraging opportunities and ensuring customers are provided with superior service and solutions. This role will suit someone who is enthusiastic about creating and nurturing customer relationships over the phone, relentless about understanding their customer – how they think, what drives them, and how they buy. Success will be defined by your ability to turn customer understanding into meaningful outcomes, strengthening trusted partnerships while uncovering opportunities that deliver value and drive sustainable growth.

What You’ll Be Doing

• Becoming a trusted source of in-depth expertise on Henry Schein’s endodontic solutions, supporting customers by phone.
• Building and growing trusted relationships with new and existing customers across Australia and New Zealand, helping enhance their clinical experience and support our collective business growth.
• Partnering closely with our wider sales team to build capability, support new and existing business, and bring our “Rely on Us” promise to life.
• Taking ownership of monthly and annual sales targets across our endodontic portfolio.
• Using customer insights and market trends to uncover new opportunities for growth.
• Proactively identifying changes in customer purchasing and reconnecting customers with the appropriate Henry Schein endodontic solutions.
• Developing deep product knowledge and sharing it through practical training and ongoing support for customers and the field sales team.
• Representing Henry Schein at industry exhibitions, study groups, open days and other professional events.

What You’ll Bring

• Experience working in the dental industry and a passion for Endodontic dental category is important
• Customer service with some experience in phone-based sales (preferred)
• Excellent communication skills and the ability to build rapport quickly
• Exceptional organisational skills and attention to detail
• Confident negotiator with a persuasive edge
• You will be curious about data and how it can inform you in relation to sales trends and opportunities within your customer group.
• Tech-savvy: MS Office proficiency is a must and strong excel skills will be advantageous
• Self-starter, team player, resilient, and eager to learn
• Full unrestricted working rights in Australia

Why You’ll Love Working with Us

• Competitive base salary + bonus (guaranteed period)
• Hybrid working options after training
• *13 weeks paid parental leave – available after 12 months service
• Birthday leave $1500
• Employee Referral Program
• Discounts on dental products and retail perks

Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners.

Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work.

No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.

If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request.

US Candidates: [e-mail] UK and Ireland Candidates: [e-mail] Australia and New Zealand Candidates: [e-mail] Malaysia Candidates: [e-mail] Italy Candidates: [e-mail]

It is important to us to offer different types of work arrangements. Please see the types we offer below:

Work Arrangements

• Work From Home: Work is performed directly from the TSM's home office.
• Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.
• Onsite: Work is performed exclusively at a company facility.
• Field: Position requires traveling to different locations within a specific geographic territory, as assigned.