OTR Strathfield - Assistant Manager

Otr Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounts via app

Barista training

Step Up Incentive

Global career development

Job summary

OTR Group is seeking an Assistant Store Manager in Sydney to support daily store operations, drive exceptional customer service, and mentor a small team.

You will coordinate rostering, stock management, and reporting while upholding health and safety standards, with opportunities for career development across OTR's growing national network.

Qualifications

• Leadership experience in retail or hospitality.
• Strong communication and customer service skills.
• Willingness to roster and train staff.

Responsibilities

• Lead day-to-day store operations and customer service.
• Coach and develop team members.
• Assist with rostering and stock management.
• Prepare reports and ensure health and safety compliance.

Job description

OTR - Assistant Store Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group - an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitalitycapacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program - opportunities to earn up to eight weeks' pay
• Broad career development opportunities across our global network

For the exciting opportunity to be a part of our amazing team,

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.