Otr Mt Barker Adelaide Rd - Assistant Manager

Otr Group; South Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Team member discounts

Barista training

Step Up Incentive

Job summary

OTR Group in Australia is seeking an Assistant Store Manager to help run store operations, deliver outstanding customer service, and support team performance.

You will assist with rostering, stock management and reporting while upholding health and safety policies, training staff, and contributing to a customer-focused team across our retail network.

This role offers clear opportunities for career development within OTR’s expansive network, with team discounts and barista training included.

Qualifications

• Leadership experience in a retail/hospitality capacity.
• Customer-focused with strong communication skills.
• Experience in staff training and rostering.
• Ability to adapt to changing priorities and maintains attention to detail.

Responsibilities

• Support day-to-day store operations and customer service.
• Lead team training and development initiatives.
• Manage rostering, stock levels and stock reporting.
• Ensure compliance with health and safety policies.

Skills

Leadership experience

Customer service

Communication skills

Team training

Rostering

Stock management

Health and safety

Job description

OTR – Assistant Store Manager

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

Responsible for assisting with the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

About You & Your Skills

• Leadership experience in a retail/hospitality capacity
• A passion to drive your own career, and others around you, forward
• Well-developed and professional communication skills
• Passion for delivering exceptional customer service and training to others
• Ability to adapt to change
• Strong attention to detail
• Strong sense of teamwork

Some Perks of Joining the Team

• Team member offers and discounts through the OTR app
• Barista coffee training
• Step Up Incentive Program – opportunities to earn up to eight weeks’ pay
• Broad career development opportunities across our global network

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.